You can download the app from the Google Play Store for Android devices or the Apple App Store for iOS devices. Simply search for the app using its name and follow the installation instructions.
After downloading the app, open it and select the "Register" option. You’ll be prompted to enter your personal details such as name, phone number, email, and password. Follow the onscreen instructions to complete the registration process.
Yes, the app allows you to add multiple vehicles to your account. Simply go to the "My Vehicles" section and enter the details for each vehicle you own.
When you arrive at a parking site, open the app and select the vehicle you want to park. The app will open your phone’s camera to scan the QR code displayed at the parking site. This will mark your vehicle as parked.
Red indicates that your vehicle is currently parked at a site. Green indicates that your vehicle is not parked at any site.
Parking charges are automatically calculated based on your vehicle’s type, the duration of your stay (from the time of entry to the time of exit), and the specific parking site area. The charges will be displayed on the app when you check out.
Yes, the app maintains a record of your parking history and receipts. You can view this information under the "History" or "Receipts" section within the app.
Yes, the app maintains a record of your parking history and receipts. You can view this information under the "History" or "Receipts" section within the app.
Open the app, select the vehicle you want to check out, and confirm the action. The app will mark your vehicle as out, and the details will change to green.
The app will continue to calculate charges based on your entry time until you mark the vehicle as out. It’s important to remember to do this to avoid extra charges.
The app can only be used at designated parking sites that are integrated with the system. These sites will have the necessary QR codes for scanning.
Yes, the app uses encryption and other security measures to ensure that your payment information is safe and secure.
The app accepts various payment methods, including credit/debit cards, UPI, mobile wallets, and net banking.
You can report issues directly through the app by going to the "Help" or "Support" section. Alternatively, you can contact customer support via email or phone.
Once you have scanned the QR code and marked your vehicle as in, the session cannot be canceled. However, you can mark the vehicle as out to stop further charges.
If you change or sell your vehicle, update your vehicle details in the app. Go to the "My Vehicles" section and edit or remove the vehicle information as necessary.
Yes, parking violations such as parking in unauthorized areas or exceeding time limits may result in penalties. These will be communicated through the app.
The app provides real-time information about available parking spots at each site. You can check the availability before heading to the location.
Buffer zones are areas surrounding the parking sites where the QR code can still be scanned. This helps reduce congestion at the entry points and allows for smoother parking operations.
For security reasons, it is recommended that each user has their own account. However, you can add multiple vehicles to a single account if you need to manage them.